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Membership

How the Membership Works

A clear, step-by-step path from signup to ongoing prevention care.

1

Join & Intake

Complete your new-patient intake and membership setup. We’ll contact you to schedule your first two appointments.

2

Visit 1: Labs & CIMT

Fasting labs are drawn in-office and your included CIMT ultrasound is performed. Required genetic & inflammation tests are $100 (not covered by insurance).

3

Visit 2: Results & Plan

About three weeks later, review your results and begin a personalized, root-cause prevention plan.

4

Ongoing Care

Quarterly touchpoints (typically 4 visits/year). Membership is required to participate; clinical services are billed to insurance when applicable.


FAQ

Common Questions

Getting Started

How soon can I be scheduled?

Typically, we are 4-5 months out for new patient appointments. We offer the earliest available slot and can add you to a cancellation list on request. Keep in mind, cancellations for new patient appointments do not happen often.

What should I expect at my first appointment?

We will perform a fasting lab draw and a CIMT ultrasound. This appointment is typically 15 minutes.

How often are visits?

Most members are seen four times a year. Visit frequency may be increased or spaced out based on your prevention plan and test results.

Do you offer telehealth?

We offer telehealth when appropriate, but you must be seen face-to-face at least once every 12 months to continue care.

Membership & Payments

When does my membership start?

Your membership becomes active at your first appointment.

What’s included with membership?

The membership fee gives you access to our prevention program. It does not cover clinical services. One yearly CIMT ultrasound is included; all other services—office visits, diagnostic tests, and lab draws—are billed to your insurance. Copays, deductibles, and non-covered services may apply.

How do installment plans work?

The annual membership fee is $750. Semi-annual, quarterly, or monthly payment plans are available with an additional installment fee. We also offer $100 off each membership when family members join together.

Can I change my payment plan later?

Plan changes can be made for future billing cycles; we’ll walk you through your options.

What is your membership cancellation/renewal policy?

Membership renews annually. To avoid renewal, contact us before your renewal date.

Which payment methods do you accept?

We accept major credit/debit cards, cash, and check. Payment options may vary depending on the payment plan selected.

Can I use HSA/FSA?

Often yes for eligible medical expenses. We’ll provide itemized receipts; coverage depends on your plan and tax guidance.

Insurance, Labs & Testing

Are there any required out-of-pocket tests?

Yes. Required genetic and inflammation testing is $100 and is not covered by insurance. Boston Heart Diagnostics will invoice you for the cost.

Do you accept patients without insurance?

Yes. Since membership is separate from insurance, we will bill you directly for provider office visits and any diagnostic services performed in office. One of our contracted labs, Boston Heart Diagnostics, offers a reduced rate for self-pay patients. Ask us if you need help getting set up.

What happens if insurance denies a service or blood test?

If insurance denies a service or applies the cost to your deductible, you are responsible for the cost. Deductibles and copays may apply. If you are unsure why a service is not covered, contact your insurance provider directly.

Can I use recent labs from another clinic?

Bring them. If they’re recent and comparable, we’ll use what we can. We may still order specific panels to complete your risk picture.

Do you work with major labs?

We prefer to draw in-office to keep testing consistent and complete. If you’re traveling or if your insurance does not cover our contracted lab, we’ll issue an outside lab order.

Do I need to stop supplements or meds before labs?

Continue prescribed medications and supplements unless we advise otherwise.

What is CIMT?

Carotid Intima-Media Thickness, or CIMT, is a quick, non-invasive ultrasound of the neck arteries. It measures artery wall thickness and looks for plaque so we can monitor artery health and inflammation risk over time. If plaque is present, we measure its size and note its type.

Care & Communication

Can I keep my current primary care doctor?

Yes. We complement your primary care. You keep your PCP for general and acute issues; we focus on cardiovascular risk prevention.

Do you coordinate with my primary care doctor?

Yes. On request, we’ll share notes and coordinate care while focusing on prevention.

Do you manage prescriptions and refills?

Yes, when clinically appropriate for your prevention plan. Request refills through your pharmacy or by calling our office; please allow up to 2 business days.

Can I contact the office staff between visits?

Yes. You can call, email, or stop by for routine questions and requests.

Do you treat issues outside heart and vascular risk?

Our focus is cardiovascular prevention and related metabolic risk. We coordinate with your PCP or specialists for everything else.

Can I get a copy of my records?

Yes. You can request records and we’ll provide them securely.