Typically, we are 4-5 months out for new patient appointments. We offer the earliest available slot and can add you to a cancellation list on request. Keep in mind, cancellations for new patient appointments do not happen often.

Your membership becomes active at your first appointment. We’ll collect payment info during signup, but no charges occur until that visit. If you prefer to pay by cash or check, please let us know before your auto-date so we can cancel that payment.

Yes. We complement your primary care. You keep your PCP for general/acute issues; we focus on cardiovascular risk prevention.

The membership fee gives you access to our prevention program. It does not cover clinical services. One yearly CIMT ultrasound is included; all other services—office visits, diagnostic tests, and lab draws—are billed to your insurance (copays/deductibles may apply).

Membership renews annually. To avoid renewal, contact us before your renewal date.

Most members are seen four times a year. Visit frequency may be increased or spaced out based on your prevention plan and test results.

We offer telehealth when appropriate, but you must be seen face-to-face at least once every 12 months to continue care.

We will perform a fasting lab draw and a CIMT ultrasound. This appointment is typically 15 minutes.

Yes—required genetic testing is $100 and is not covered by insurance. Boston Heart Diagnostics will invoice you for the cost..

ACH bank draft and major credit/debit cards. ACH is preferred for installment plans. We also accept cash or check in office, but please have this payment arranged before your auto-pay date. Refunds will not be given.

Often yes for eligible medical expenses. We’ll provide itemized receipts; coverage depends on your plan and tax guidance.

Yes, when clinically appropriate for your prevention plan. Request refills via the portal, your pharmacy, or by calling our office; please allow up to 2 business days.

If a payer denies a service or applies the cost of a service to your deductible, it is your responsibility to pay the cost of the service. Deductibles and co-pays will apply. If you are unsure why a service isn't covered, reach out to your insurance provider directly.

Yes—you can use the patient portal for secure messages and routine requests. Also, feel free to call, email, or stop by.

The annual membership fee is $750. We are able to split payments into semi-annual, quarterly, or monthly payments with an additional fee. We offer $100 off for a member who joins with another family member. We will apply the di

$750/year. Semi-annual, quarterly, or monthly plans are available (with a small installment fee). Family discount: $100 off each when joining together, including when an existing member’s family joins later.

Yes—on request we’ll share notes and coordinate care while focusing on prevention.

Carotid Intima–Media Thickness (CIMT) is a quick, non-invasive ultrasound of the neck arteries. It measures the artery wall thickness and looks for plaque so we can monitor artery health and inflammation risk over time. If plaque is present, we measure its size and note its type (soft, mixed, or calcified).

Bring them. If they’re recent and comparable, we’ll use what we can. We may still order specific panels to complete your risk picture.

We prefer to draw in-office to keep testing consistent and complete. If you’re traveling or if your insurance doesn't cover our contracted lab, we’ll issue an outside lab order.

Yes—medication management is integrated into your prevention plan when clinically appropriate.

Continue prescribed meds and supplements unless we advise otherwise.

We’ll help you get set up. If you still prefer not to use it, we’ll coordinate by phone and provide printed copies as needed.

Our focus is cardiovascular prevention and related metabolic risk. We coordinate with your PCP/specialists for everything else.

Plan changes can be made for future billing cycles; we’ll walk you through options.

Update it anytime in the patient portal, or call us and we’ll assist securely.

They’re optional services and billed separately when offered.

Yes. Download from the portal or request records and we’ll provide them securely.

Yes—let us know any accommodations you need and we’ll prepare your visit.

Yes. Since membership is separate from insurance, we will bill you directly for provider office visits and any diagnostic service performed in office. One of our contracted labs (Boston Heart Diagnostics) offers a reduced rate for self pay patients. Ask us today to help you get set up.

We’ll help with records, scheduling, and telehealth when clinically appropriate and permitted by licensure.